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The accessibility of online services creates equal opportunities for everyone to use the service. We pay attention to accessibility in the content and maintenance of the website. 

This accessibility statement for the Tuusula.fi website was prepared on 15 April 2025, the date of publication of the website. We have assessed the accessibility of the website ourselves at the time of publication. We will prepare a more detailed accessibility statement in spring 2025 in collaboration with our partner.

Website accessibility status

This website largely complies with the AA level accessibility requirements of the WCAG 2.1 standard. The website has the known accessibility issues listed below.

Inaccessible content (according to WCAG criteria)

The website contains inaccessible content that is not covered by legislation.

The following content and functions do not yet comply with the requirements:

Visibility

WCAG 1.1.1 The website contains maps used for navigation and information visualisation that lack text equivalents.

WCAG 1.3.1 Minor deficiencies in the use of heading levels. Some levels have been skipped.

WCAG 1.3.1 Some doc and pdf documents published after 23 September 2018 or required for online services contain formatting errors that hinder the use of screen readers.

Other online channels and social media channels in use

In addition to the Tuusula.fi online service, the municipality of Tuusula also uses online channels and social media channels.

Online channels

The Tuusula municipality’s online channels are the Tuusula participation platform, the Visit Tuusula website, the Tuusula online store, the digital services website and the Julkinen.fi website. Accessibility statements for the Tuusula participation platform, Visit Tuusula website and Tuusula online store can be found on the aforementioned channels.

The digital services and Julkinen.fi websites do not have separate accessibility statements. Video recordings published on the website before 23 September 2020 do not have subtitles in accordance with accessibility legislation. Council meetings are broadcast live on the Julkinen.fi website.

In addition to the aforementioned online channels, there is also a directory of companies, associations and services in Tuusula, which can be accessed via the service provider’s (Hakosalo) website. 

The Water Supply Disruption Map website does not have a separate accessibility statement.

The website for publishing decisions made by Tuusula municipal authorities and officials, as well as official municipal announcements, is largely accessible. The exception is the Announcements section, which contains content that is currently inaccessible until the next system version update, and any inaccessible attachments to decisions.

The tuusula.fi website offers a chat service and newsletters that can be subscribed to via the website.

Social media channels

The social media channels and accounts in use are listed on the Channels page.

Social media channels may contain video files published before 23 September 2020 that lack subtitles or images that do not have descriptive text equivalents.

We aim to produce accessible online content for online channels and social media from 23 September 2020 onwards, to the extent that this is possible on the selected channels.

Accessibility feedback

If you notice any accessibility issues on the website other than those mentioned in this statement, you can report them by email to viestinta@tuusula.fi or via the Feedback form in the digital services. See the Feedback section below.

If you are not satisfied with the response you receive, or if you do not receive a response within two weeks, you can file a complaint with the supervisory authority Traficom.

Contact details of the supervisory authority

Transport and Communications Agency Traficom
Digital Accessibility and Accessibility Monitoring Unit

www.saavutettavuusvaatimukset.fi(switch to another service) saavutettavuus@traficom.fi
Telephone number switchboard 029 534 5000

Feedback

Give us your feedback on accessibility!

Further information on the provision of digital services

This content has been translated using AI