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Customer service TuusInfo

TuusInfo, the centralised customer service centre of the municipality of Tuusula, serves residents, tourists, businesses, communities and municipal employees.

A customer service situation where the customer service representative and the customer are sitting at a table

TuusInfo opening hours

Hyrylä service point / contact details and opening hours

Address: Tuusula Main Library (Autoasemankatu 2, 04300 Tuusula)
Email: tuusinfo@tuusula.fi
Telephone number: 09 8718 3070

Monday 8:00 a.m. to 5:30 p.m.
Tuesday to Thursday 8:00 a.m. to 4:00 p.m.
Friday 8:00 a.m. to 12:00 p.m.

Jokela service point / contact details and opening hours

Address: Jokela Library (Keskustie 20, 05400 Jokela)
Email: tuusinfo@tuusula.fi
Telephone number: 09 8718 3070

Wednesdays from 10:00 to 17:00 (Please note that telephone service is only available until 16:00.)
Lunch break from 13:00 to 13:30

Kellokoski service point / contact details and opening hours

Address: Kellokoski Library (Kuntotaival 2 B, 04500 Kellokoski)
Email: tuusinfo@tuusula.fi
Telephone number: 09 8718 3070

Thursdays 10:00 a.m.–5:00 p.m. (Please note: telephone service only until 4:00 p.m.)
Lunch break 1:00–1:30 p.m.

Service points are closed on weekends and public holidays.

On weekdays and the eve of public holidays, the points are open until 2 p.m.

Feedback on municipal services

You can provide feedback on municipal services to TuusInfo. Alte atively, you can use digital services.

TuusInfo services

At the customer service point, you can get help with, for example:

  • For matters related to HSL transport (E-pass is not accepted as a means of payment)
  • municipal services, such as boat moorings and allotments
  • tourism and cultural information
  • in room reservations.

The Hyrylä service point also sells Tuusula products such as mugs, drinking bottles, T-shirts and hoodies.

TuusInfo is also responsible for:

  • feedback from residents in collaboration with experts
  • Facebook’s #FiksaaTuusulaa service.

Current events

Suomi.fi messages to be used in official communications from Tuusula Municipality

The municipality of Tuusula will switch to using Suomi.fi messages as the primary method for delivering official communications from 14 April 2026. This change is based on a legislative amendment that requires public authorities to deliver official communications primarily via Suomi.fi messages.
Customer service
A person holding a mobile phone with a notification on the screen about the launch of Suomi.fi messages

Access to the main library courtyard by car will change

Due to progress on the construction site, access from Autoasemankatu to the main library courtyard will change on Tuesday, 28 October. The current route to the courtyard will be closed, and the new route will run from the bend in Autoasemankatu.
Tuusinfo
A red-brick building with the word "library" written on it can be seen behind the leaves.

TuusInfo's Hyrylä service point will close its doors on 19 May at 4 p.m.

Customer service at TuusInfo's Hyrylä service point will have exceptional opening hours on Monday, 19 May 2025.
Customer service
Customer service representative advising a customer.

This content has been translated using AI