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Initiative

TuusInfo service point permanently located in the Jokela and Kellokoski libraries

Initiative done  Initiative type Council initiatives Initiative author Sipiläinen Johanna ja useat muut valtuutetut Initiative status Processed

Currently, a Tuus-info representative visits libraries once a week and is available from 12 noon to 5.30 p.m. Between 5 and 20 customers visit the Tuus-info service at Kellokoski Library each day.

Train a member of the library staff to also work in TuusInfo customer service, so that TuusInfo would be open every day during library opening hours. This would serve and treat local residents equally and fairly. Daily opening hours would also increase the number of customer visits, as opening hours would not be limited to just one day a week.

This would not incur any additional costs for the municipality, only the cost of training the person and adjusting their salary.
TuusInfo staff would be permanently based in Hyrylä and available by telephone if any problems arose.

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Answer

1

Processing stages

  • Council  §45: To be prepared by the municipal board 
  • Management team  To be prepared by shared services 
  • Wellbeing and Health Promotion Committee  Proposal to the municipal executive committee and further to the council 
  • Municipal council  Proposal to the council 
  • Council  Initiative discussed 
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