Please remember to suspend your library reservations during your holiday.
Did you know that you can suspend your reservation for the duration of your holiday, so that it will not be available for collection during that time? Especially if you are waiting for a very popular work, it is worth suspending your reservation for the duration of your holiday so that you do not lose your place in the reservation queue!
If you do not cancel your reservation and your reservation arrives for collection but you are unable to collect it, you will lose your place in the reservation queue. The reservation can no longer be cancelled once the item has arrived at the library for collection, and the staff cannot add a collection time to the reservation. In the worst case, you will have to go to the back of the reservation queue again.
So remember to temporarily suspend your bookings during your holiday to avoid this happening!
You can cancel your reservation in the online library. Under your personal information, you will find the Reservations tab, where you can select the reservations you wish to cancel.
Then select Edit selected and Freeze (temporarily suspend) from the Temporary suspension of booking list. Specify the date until which you want to temporarily suspend the booking and press Save. Your booking is now suspended, and you can enjoy your holiday without worrying that your booking will arrive during your holiday!
You can also call the library’s customer service and ask them to cancel your reservation if you cannot remember the PIN code for your library card.
Library customer service telephone numbers
Main Library
040 314 3441 (no text messages)
Jokela Library
040 314 4040 (no text messages)
Kellokoski Library
040 314 4245 (no text messages)
This content has been translated using AI