Use of the Suomi.fi messaging service expands in Kirkes libraries
The use of the Suomi.fi messaging service will be expanded in all Kirkes libraries so that customers can also receive all library messages via the Suomi.fi messaging service. The expansion of the messaging service does not require any changes from existing customers.
Kirkes libraries have been using the Suomi.fi messaging service to send letters since the Koha system was introduced. If a customer’s details do not include an email address or telephone number, or if these have not been selected as their preferred means of communication, the customer may have received messages from the library regarding reminders and reservation pick-up notifications via the Suomi.fi messaging service.
In future, all library messages can be received via the Suomi.fi messaging service. Customers who do not have an email address or do not wish to include one in their library card contact details will now be able to receive reminders and collection notices, as well as due date reminders and loan and return receipts, via Suomi.fi messages. If you wish, you can set up the messaging service in the online library under your personal details at https://kirkes.finna.fi/(opens in a new window, switch to another service).
To make changes, log in to the online library, go to the My Account menu and select My Details. There you will find the Change Message Settings option, where you can select suomi.fi messages, email or text messages as your preferred method of communication.
Please note that for security reasons, messages sent via the suomi.fi messaging service never contain links, and you will not be directed to read a message via a direct link. If you receive a notification about a new message on the suomi.fi service and it contains a link to a website, do not click on the link! This may be a phishing attempt. You can check your messages by logging in to the suomi.fi service via your browser or app.
Expanding the use of the messaging service does not require any changes from existing customers.
Customers who use email or text messages as their preferred method of communication do not need to activate the messaging service or make any changes to their details. They will continue to receive messages from the library by email or text message. The changes only apply to new customers and customers who wish to edit their message settings in the online library.
Minors can receive Suomi.fi messages in the same way as adult customers. There is no age limit for giving consent to digital communication in the Suomi.fi messaging service. Parents can also use the Suomi.fi messaging service on behalf of their children. However, parents of children aged 12 or over can no longer use the service on their children’s behalf.
This content has been translated using AI