Remember to put your library reservations on hold while you’re on vacation
Did you know that you can put your reservation on hold while you’re on vacation, so it won’t be due for pickup during your trip? Especially if you’re waiting for a very popular title, it’s a good idea to put your reservation on hold while you’re away so you don’t lose your spot in the queue!
If you do not put your hold on hold and the item arrives for pickup but you are unable to pick it up, you will lose your place in the hold queue. Once the item has arrived at the library for pickup, you can no longer put the hold on hold, and the staff cannot extend the pickup time for the hold. In the worst case, you’ll have to go back to the end of the reservation queue.
So remember to temporarily pause your reservations while you’re on vacation to avoid this from happening!
You can cancel a reservation in the online library. Under “My Information,” you’ll find the “Reservations” tab, where you can select the reservations you want to cancel.
Then select “Edit Selected” and choose “Freeze (Temporarily Suspend)” from the “Temporarily Suspend Reservation” list. Specify the date until which you want to temporarily suspend the reservation, and click “Save.” Your reservation is now suspended, and you can enjoy your vacation without worrying that your reservation will arrive while you’re away!
You can also call the library’s customer service and ask them to suspend your reservation if you don’t remember your library card PIN.
Phone numbers for library customer service
Tuusula Main library
040 314 3441 (no text messages)
Jokela library
040 314 4040 (no text messages)
Kellokoski library
040 314 4245 (no text messages)